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Meet the Team

Behind Carlens Canines & Companions is a small, close-knit team who work together to provide consistent, thoughtful care for the dogs we look after. We believe dogs benefit most when they are supported by familiar people who understand their individual needs, preferences and routines.

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This page is a chance to introduce the people your dog will be spending time with and explain how we work together day to day.

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Founder and Behaviourist 

Bethany Carlen BSc (Hons)

Beth is the founder and owner of Carlens Canines & Companions. She is a qualified behaviourist, dynamic dog practitioner, and trainer, as well as an experienced dog walker.

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Beth is a strong believer in ongoing education and how continued learning helps her and her team provide the best possible care for the dogs they work with. She regularly invests time into professional development to ensure the support offered through Carlens Canines & Companions remains ethical, informed and evidence-led.

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Outside of work, Beth shares her life with a horse named Etse and a black cat called Charity, both of whom have shaped her understanding of animal behaviour and communication. She’s an avid reader and baker, and enjoys dabbling in canine photography, particularly when arranging adventure days for clients where she can explore new locations with the dogs - camera in hand.

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Beth oversees all aspects of the business, guiding the team and services to ensure every dog receives calm, consistent and thoughtful care.

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Beth's Qualifications and Courses BSc (Hons) Applied Animal Behaviour and Training - 2017 Canine First Aid trained since 2017 - Last updated 2024 IMDT: Canine Body Language - Last updated 2024 IMDT: The Exercises: Foundation to Advanced - 2022 APBC: Gundog Games for Training and Behaviour Clients - 2022 IMDT: The Canine Brain - 2023 IMDT: Canine Adolescence - 2024 IMDT: Breed and Predatory Motor Patterns - 2024 IMDT: Red Flag Behaviours: Canine Emotional Health - 2024 IMDT: Thoughtful Enrichment - 2024 Dynamic Dog 2026: Helping with pain and discomfort

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Head Dog Walker

Emma 

Emma joined Carlens Canines & Companions in December 2023 and is our Head Dog Walker, playing a key role in the day-to-day care of the dogs we work with.

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Alongside her walking role, Emma has begun her journey into dog training, currently completing a course with the IMDT (Institute of Modern Dog Trainers) while working closely alongside Beth. This combination of formal learning and hands-on experience helps ensure dogs receive consistent, thoughtful handling and clear communication, both on walks and beyond.

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Emma shares her life with her Maltipoo, Monty, as well as a rabbit called Seb and a flock of chickens, giving her a broad, practical understanding of animal care.

 

Outside of work, she’s a keen traveller and can often be found making friends with stray dogs and cats along the way - usually wondering how many she can convince to come home with her.

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Emma’s calm, friendly nature helps dogs feel settled, comfortable and confident while in her care

Emma's Qualifications Canine First Aid trained since 2017 - Last updated 2024 IMDT: Learning Theory Explained! - 2023 IMDT: Canine Body Language - Last updated 2024 IMDT: The Canine Brain - 2023 IMDT: Canine Adolescence - 2024 IMDT: Breed and Predatory Motor Patterns - 2024 IMDT: Red Flag Behaviours: Canine Emotional Health - 2024 IMDT: Thoughtful Enrichment - 2024

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Dog Walker

Fenella 

Fenella, known as Fen, joined the team in December 2025 and is one of our dog walkers.

 

Fen grew up surrounded by dogs and animals, and her family runs a local carriage company, giving her experience with a wide range of animals including horses, pigs, chickens, guinea pigs and fish. This background has given her a strong foundation in animal handling, care and observation.

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Although Fen is newer to the team, she is steadily working through structured training, courses and learning materials put together by Beth, helping her develop her skills and knowledge in line with our approach.

 

Fen is thoughtful, observant and committed to learning, and she brings a gentle, attentive manner to her work with every dog. 

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Outside of work, Fen enjoys scuba diving and skiing, and brings the same focus and calmness into her day-to-day care of dogs.

Fen's Qualifications IMDT: Canine Body Language - Last updated 2026

How We Work Together

 

We work as a small, closely-connected team, which allows us to provide continuity of care rather than rotating walkers.

 

Dogs get to know the people working with them, routines are followed closely, and communication between us is clear and consistent.

 

This approach helps reduce stress for dogs and gives owners confidence in who is caring for their dog each day.

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Areas Covered

Eastcote, Ruislip Manor, Pinner, Hatch End, North Harrow, Harrow on the Hill, Northwood, Northwood Hills.  

Contact

Mon - Thurs

9:00 am – 5:00 pm

Friday

9:00 am – 2:00 pm

Weekends & Bank Holidays - Closed

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